Oakwood were really understanding and listened. Despite me having no injury, I did have a brand new car that I thought might have been effected. I wanted to be listened to and Oakwood Solicitors were reassuring and confident that they could help me.   If you have invested a lot of money on a new car through no fault of your own you’ve had an accident but not injured yourself, if your car has been repaired it will not have the same value it had prior to the accident. You have a right to claim that money back. Approach someone who will take you seriously. I was curious and followed this up, and was really happy to know that it could be done.

Melanie Taylor was great. She informed me of everything and was very, very helpful. She is a credit to your company.

I’d like to take this opportunity to thank you so very much for the excellent work that you have done on my behalf. Your tenacity and the way in which you have kept me up to date throughout this long process is a credit to you and to your company. I hope that they appreciate the person they have working on their behalf. Once again thank you very much.

From the outset of first contacting Oakwood their professionalism in every aspect of the process was flawless and courteous. Customer service at the highest level. I had never experienced the event of going to court and this was made all the more easier by the utter trust in my case from the company personnel dealing with it, which in turn gave me the capability and confidence to face the ‘enemy’. I would recommend Oakwood to anyone in need of their excellent professionalism and customer service.