Oakwood Solicitors
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Avalon Investment Services

Have you been mis-sold

  • Solicitors firm with over 15 years’ experience in
    financial mis-selling claims
  • No-Win, No-Fee
  • No upfront cost
  • We charge only 30% +VAT for a successful claim
  • £5 million recovered for clients in the last 12 months
  • Free initial consultation

Make a claim now

Call for a free consultation

0113 200 9720

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Highly Recommended

Oakwood contacted me explaining what they could do for me. They did not disappoint with wonderful service, they kept me informed at regular intervals. Special mention to Daniel, he was brilliant throughout the process.

- S. Marsh

£50,000 Investment Claim

Super-efficient and super effective. Handled my claim speedily and extremely professionally and I wouldn't hesitate to recommend them to any of my own clients.

- A. Marlow

Investment Claim

The service is professional, well organised and has recovered losses that I didn't think I would ever see back! Nothing short of excellent service and very experienced. Highly recommend!

- A. Patel

Investment gone wrong

Both professional and efficient and swift with their actions, such that I received a letter from FSCS approving all of the funds to be returned to me. This happened quickly and I am enormously appreciative of their highly competent and courteous actions.

- D. Wilson

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£5 million

recovered by Oakwood Solicitors for clients in the last 12 months.

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£26 billion

has been paid out by the FSCS to customers of failed financial firms

suitcase briefcase coins money

£213 million

has been set aside by the FSCS for pension claims in 2020/2021

The experts in Financial Litigation claims

Oakwood Solicitors Ltd specialises in Financial mis-selling claims. We have a Financial Litigation team dedicated to assisting clients who have lost money as a consequence of negligent advice in relation to a financial product, such as a pension or an investment.

What is a SIPP?

Self Investment Personal Pensions or SIPPs, as they are more commonly known, are ‘do-it-yourself’ pensions that are designed for experienced or sophisticated investors who want greater control over their pension and a greater degree of flexibility in the types of investments that their pension makes.

How do I know if I’ve been mis-sold a SIPP?

It is important to note that not all SIPPs are mis-sold. If you are unsure if you were mis-sold a SIPP then check out the common mis-selling features below.

It is likely that you were mis-sold a SIPP if you:

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Were not given the full cost breakdown for management fees or additional costs attached to the investment

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Invested without fully receiving an explanation of the risks including the potential to lose your pension

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Were cold called by a 3rd party company

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Had been told your investment would grow considerably and would provide a large return

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Were pressured into acting quickly or because you were told you would risk losing out

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Were told that you could take a large lump sum of cash out of your pension or access the pension before your retirement age

What went wrong with Avalon Investment Services?

The Financial Services Compensation Scheme put SIPP administrator Avalon Investment Services in default after it found it was unable to pay claims made against it.

Avalon was placed into special administration in February 2016 and was later dissolved in August 2018.

In March 2016, the Embark Group bought Avalon but did not take on the liabilities from an earlier court case against the SIPP.

The FSCS found Avalon failed to complete its due diligence before allowing clients to make certain investments using their pensions.

It found that some Avalon clients were advised by authorised advisers to transfer their existing pensions into the Avalon SIPP.

Following the transfer, the pensions were placed in high risk, non-standard investments, some of which became illiquid.

What are my options?

If you received advice from Avalon Investment Services to transfer your pension into an investment which has lost money then you are likely to have a viable claim.

We will complete a free review of your case to advise if it is something we can assist with. If we can assist we will offer a no-win no-fee agreement.

Why should I use a solicitor?

Pensions are complex. To be able to identify a problem with your pension, first of all you have to know what you are looking for. Once you have identified the issue, you then need to be able to articulate the problem with reference to any legal or regulatory frameworks.

By using a solicitor who is a specialist in pension mis-selling you will ensure that you put your best case forward and maximise your chance of success.

We have seen numerous cases in the past where mis-selling victims have pursued a legitimate claim themselves, only to have it turned down due to a technicality or because key grounds have not been particularised.

You have a higher chance of success by working with a Solicitor, who will ensure that there are no technical grounds for turning down your claim and put you in the best possible position to receive what you are owed.

Why choose Oakwood Solicitors Ltd?

We are a Regulated firm of Solicitors with over 15 years’ experience in financial mis-selling claims

We have successfully recovered in excess of £1.6 Million in the last 12 months

We operate on a guaranteed No-Win, No-Fee basis. If successful we charge 30% plus VAT of the award of compensation

Our charges are some of the lowest in the market when compared with other Solicitors and Claims Management Companies (CMC’s)

We take the hassle out of the claims process as we do all the hard work for you. We will complete all the necessary paperwork and obtain all the required documentation to support your claim

You will be allocated your own experienced pension claims handler who will keep you fully informed throughout the whole process

Frequently Asked Questions

How long does a claim take?

There are a number of features that will impact how long a claim may take to conclude. These include the complexity of the case, whether the claim is against an active adviser, the Financial Ombudsman or the FSCS, and whether liability is admitted or denied.

If liability is admitted, then the claim process is much shorter, and we would expect a claim to be concluded within 3-6 months. Alternatively, if liability is denied and the claim must be issued at court then the claim can take between 12-18 months depending on the availability of the court.

How much will a claim cost?

We operate on a Damages Based Agreement (“DBA”) more commonly known as a ‘no-win, no-fee’ agreement. If we fail to secure you a settlement, you will not be charged. If we successfully recover compensation, then our charges are 30% plus VAT of any compensation payment. These charges will be deducted from the compensation payment at the end of the claim process.

How much compensation will I receive?

We cannot provide an exact figure for how much compensation you will receive until we understand more about your claim.

The general purpose of a claim is to put you back in the position you would have been in, had you not received the negligent pension advice.

As your claim will probably be against the FSCS then the compensation cap is £50,000.00 per person, per advisor.

What do I do now?

Provide us with some information about your pension transfer and we will advise you if you have a viable claim. There is absolutely no obligation to proceed. You can provide information or get in touch by:

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Danielle Lightfoot — Solicitor and Head of Department

Danielle joined the firm as a Paralegal in 2011 and qualified as a solicitor in October 2014. She has acquired extensive experience in high value, complex litigation traversing numerous practice areas.



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