Have you lost money because of a bank fraud or scam?

No-Win, No-Fee
Leading experts in Litigation and Dispute Resolution claims
Excellent track record of recovering compensation
for our clients

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£14.5 million

Reclaimed for clients since July 2024

£1.17 Billion

stolen through bank fraud in 2023.

2.9 Million

confirmed cases of individuals losing money through bank fraud and scams in 2023.

Highest level recorded

of complaints to the Financial Ombudsmen regarding bank fraud and scams.

Fraudsters and scams are becoming ever more sophisticated and more common. It’s important that people are aware of scam tactics that are often used to lure you into parting with your money under false pretences.

Oakwood Solicitors understands that being a victim of a scam can have a huge, negative impact on their lives. Our team is here to help recover your lost money if you have suffered as a result of a fraud or scam.

Authorised Push Payment Fraud (APP)

Advanced Fee Scams

Paying upfront for services or goods after being duped by criminals

Cryptocurrency Scams

Having money stolen through a scam involving cryptocurrencies

Investment Scams

Fake investment scams offered by scammers with the promise of a high return

Impersonation Scams

Fraudsters posing as trusted organisations such as banks or the government to get information or money

Purchase Scams

Fake sellers duping victims into paying for goods that don't exist or they never receive

Romance Scams

Online scammers seducing targets into sending money

How do I know if I am a victim of a scam?

It can be difficult to know if you have been a victim of a fraud or scam as they can seem very genuine. However, it might be a scam if:

It seems far too good to be true – For example something is much cheaper than you would expect
Someone you do not know contacts you unexpectedly
You are pressured into making a decision
You have a suspicion that the company you are dealing with is not real – for example they do not have clear or available contact details
You are asked to provide private personal information

Can I get my money back from a fraud or scam?

There are options available to recover your money. Recovery of the money can be sought from the financial institution that should have prevented the fraud.

In some instances, there may also be other regulated firms involved who also could have detected the fraud and issued a warning.

You can attempt to recover the funds yourself without legal representative however there are benefits to having instructed Oakwood Solicitors to do this for you. We are a regulated firm of Solicitors, with over 20 years’ experience in financial mis-selling claims.

By using a solicitor who is a specialist in financial mis-selling claims. We aim to take the hassle out of the claims process as we do all the hard work for you.

Frequently Asked Questions

Are there any upfront costs to pursue a claim?

Oakwood Solicitors do not charge any upfront fees to pursue a claim. We operate on a Damages Based Agreement (“DBA”), more commonly known as a No Win No Fee Agreement. This means that if the claim is unsuccessful and, you will not be charged. Our fees only become payable when a successful settlement is received.

What are your fees if my claim is successful?

The Solicitors Regulation Authority (SRA) regulate the fees that a Solicitor can charge for this area of work. The fee is expressed as a maximum percentage charge that a Solicitor can deduct from their clients damages. The maximum percentage charge is on a sliding scale dependent upon the amount of damages received by the Client, subject to an overall maximum monetary charge as illustrated in the table below.

Band	Damages awarded for a claim	Maximum percentage charge	Maximum Monetary charge
1	£1 – £1,499	30%	£420
2	£1,500 – £9,999	28%	£2,500
3	£10,000 – £24,999	25%	£5,000
4	£25,000 – £49,999	20%	£7,500
5	£50,000 or above	15%	£10,000

The maximum percentage rate and the maximum total charge is exclusive of VAT. VAT is charged at 20% and is claimed in addition.

If your claim is successful, then our fees for this claim are limited to the lower of:

a) The maximum percentage rate of charge with reference to the damages awarded for the claim, or;

b) the maximum total charge in the table applicable to the redress awarded for your claim.

Can I do the claim myself?

Yes absolutely. You do not need a solicitor to make a claim.

Why chose Oakwood Solicitors?

Oakwood Solicitors have a dedicated department of specialise lawyers who have knowledge and experience of bank fraud and scams. As the scams become increasingly more sophisticated, and the fraudsters become harder to detect, it is important to have the right people on your side to ensure that you have the best chance of recovering your money.

Oakwood Solicitors are experts. They understand the legal and regulatory frameworks surrounding bank fraud and scams. We will offer you advice, guidance and support in using all the legal and regulatory framework to maximise your chances of successfully recovering your money, and doing so in the most time efficient way.

We take the hassle out of the claims process as we do all the hard work for you. You will be allocated your own experienced claims handler who will keep you fully informed throughout the process.

Can I make a claim if I have already complained to the bank?

Yes. If you have complained to the bank and they rejected your claim then there are still legal options available to you.

Some of these legal options have strict time limits and therefore it is essential that you obtain legal advice as soon as possible.

Danielle Lightfoot — Solicitor and Head of Department

Danielle Lightfoot is a Director and our Head of the Financial Litigation Department.

Danielle joined the firm as a Paralegal in 2011 and qualified as a solicitor in October 2014.

She has acquired extensive experience in high value, complex litigation traversing numerous practice areas.

Danielle is a specialist in financial miss-selling matters, with a particular interest in Pensions and Investments.

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