Impersonation Scam Solicitors | No Upfront Fees

Common Impersonation Scams

HMRC impersonation scams
Police impersonation scams
Investment platform impersonation scams
Utility company impersonation scams
Courier and delivery scams

You May Have A Claim If:

Lost money within the last 6 years
Payment made from a UK bank account
You have evidence of the scam
Your bank failed to intervene

How Our Impersonation Scam Solicitors Can Help

Free claim assessment
Evidence review
Bank complaint submitted
Ombudsman escalation if required
Compensation recovered

Time Limits May Apply

Certain complaint and Ombudsman deadlines can affect your options. Seeking advice early can help preserve your position.

Why Choose Oakwood Solicitors?

Experienced Legal Team
Transparent Fees
Compassionate Approach
Proven Track Record

Speak to Our Impersonation Scam Solicitors Today

Get in touch today for a no-obligation consultation. Fill in the contact form at the top of this page, or call us on 0113 200 9720 to find out how we can help you.

Recent Case Results

Compensation secured following and impersonation scam

A consumer received a call from someone posing as their bank and was told their account had been compromised. Believing they were speaking to a legitimate bank representative, they transferred approximately £7,000 to a supposedly “secure” account controlled by fraudsters.

The Financial Ombudsman Service (FOS) found that the bank should have identified warning signs and intervened before they payment was completed. As a results, the bank was required to refund the victim in full.

Example based on a published Financial Ombudsman Service decision. Individual circumstances will vary.

Frequently Asked Questions

How can I recover the money lost to a scam?

You can make a complaint to the bank where the payments were made from.

Would the bank refund me?

The bank will review complaints on a case-by-case basis so they can assess all factors of what happened in the scam and assess whether the bank should have done more to protect you and your money.

Can I make a claim if I have already complained to the bank?

Yes. If you have complained to the bank and they rejected your claim then there are still legal options available to you.

Some of these legal options have strict time limits and therefore it is essential that you obtain legal advice as soon as possible.

However, we may not be able to assist if you have already refer the matter to the Financial Ombudsman and received a final decision.

Are there any upfront fees for you to make a claim on my behalf?

There are no upfront fees and we would never ask for any upfront costs to make a claim on your behalf.

Am I liable to pay any fees if the claim is unsuccessful?

No. Subject to compliance with the agreement between us, you would not be liable to pay any legal fees unless your claim was successful.

How much will I pay you if I win my case?

Oakwood Solicitors is a firm of Solicitors authorised and regulated by the SRA. The SRA introduced fixed fees for this area of work.

We receive payment as a deduction of any payments you receive. This means that the payment is a fixed percentage of the refund amount.

The exact percentage is fixed as per the table below:

Fees

How do I pay your fees?

This depends how the bank pay any refund. If the bank makes payment to our client account then we will deduct our percentage fee from the money, and the balance will be sent to you.

Alternatively, if the bank refunds the payment to your account, we will raise an invoice for payment of our percentage and you will be required to pay this invoice.

Can I make a claim myself?

Yes, absolutely. You do not need a solicitor to make a claim.

Danielle Lightfoot — Solicitor and Head of Department

Danielle Lightfoot is a Director and our Head of the Financial Litigation Department. Danielle joined the firm as a Paralegal in 2011 and qualified as a solicitor in October 2014. She has acquired extensive experience in high value, complex litigation traversing numerous practice areas. Danielle is a specialist in financial miss-selling matters, with a particular interest in Pensions and Investments.

Lost Money To An Impersonation Scam?

We Could Help You Recover It From Your Bank