The company has been investigated for fake reviews that have been placed on Google. The BBC investigation has found that a number of reviews left on the website were to be considered fake. This was on the basis that the person that left the review has also left reviews in Australia, Sweden Canada and the US.

The BBC notes that Smiles Better had replied to some of the considered fake reviews with a thank you message. Smiles Better has not responded when contacted by the organisation.
Fake reviews on dental clinic websites could result in some people choosing to receive treatment that could have negative consequences. This is particularly worrisome with the rise of tele-dentistry and the rise of people receiving dental treatment whilst never seeing a dentist and not having the correct assessment.
If you or a loved one have received incorrect dental treatment whether this be from a Dentist Direct or an online dental clinic then please feel free to contact us and ask to speak to the Medical Negligence team.
We have a dedicated team of solicitors and paralegals who have many years’ experience between them in running medical negligence claims of many different kinds, and are highly trained to do so.
Oakwood Solicitors Ltd wishes to ensure that clients are not overwhelmed by legal jargon or medical terms that they don’t understand and aims to allow the claims procedure to be as transparent as possible.
Dental negligence claims – Oakwood Solicitors
If you or a loved one has received incorrect medical treatment from a private medical clinic then please feel free to contact Oakwood Solicitors on 0113 200 9720 and ask to speak to the Clinical Negligence team.
Meet the author
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